How to Create a Store and Connect Stripe on Dash to Cart

From the Dash to Cart Discovery page, select Store at the top-right of the screen.

If you are not signed in, the Sign In to Dash to Cart window will appear.

You can sign in using:

• Continue with Google
• Your email address
• Your password

If you do not yet have an account, select Sign Up.

• Once you are signed in, open the Your Store menu at the top-right of the Discovery page.
• If you already manage stores, they will appear in this menu.
• Select + Store at the bottom of the list to create a new store.

The Set Up Your Store page asks for the basic information customers will use to identify and find your store.

Complete the following fields:

Store Name

• Enter the name customers will see on your storefront.
• Choose a name that clearly represents your business or brand.

Store URL

• Enter your preferred Dash to Cart store URL.
• Dash to Cart will indicate whether the URL is available.
• Your store URL becomes the web address customers can use to visit your store.

Store Location

Choose the country where your store operates.

Currency

Select the currency your store will use.

Product Categories

• Choose the category that best represents the products you intend to sell, such as Home & Living.
• Once all required details are complete, the progress indicator should show 100%.
• Select Create Store.

Good to know: Your store location and currency are important settings. Choose them carefully when creating your store.

• After creating the store, Dash to Cart will take you to Choose your launch plan.
• Review the available plans and choose the one that suits your business.
• To start without a paid subscription, select Continue Free.
• If you prefer a paid plan, select the relevant plan instead.
• Dash to Cart will confirm when your selected plan has been activated.
• You can upgrade your plan later through your subscription settings.

• Under the Payment section of the launch-plan page, select Connect Stripe.
• Stripe processes payments for your Dash to Cart store.
• You will be redirected to Stripe's onboarding flow.

Note: The exact information requested may vary depending on your country, business type and Stripe account status.

• On the Get started with Stripe page, enter the email address you want to use for your Stripe account.
• If you already have a Stripe account, you may use the same email address.
• Select Continue.

• Stripe will send a verification code to your mobile number.
• Enter the verification code when prompted.
• If you do not receive the code, select Resend code.

• Stripe will ask for information about your business.
• For Singapore merchants, this may include whether your business has a Unique Entity Number (UEN).
• Choose the appropriate option for your business.
• You may also be asked to select your business type, such as Individual.
• Select Save to continue.

Stripe will ask you to verify the identity of the person responsible for the account.

Depending on your eligibility, you may be offered the option to retrieve information through Singpass/MyInfo.

Alternatively, you can enter the information manually.

Stripe may request information including:

• Legal name
• Aliases, if applicable
• Email address
• Nationality
• Date of birth
• Home address
• Mobile number
• Government-issued identification number

Enter the information exactly as it appears on your official identification documents.

For business accounts, Stripe may also require the representative to be listed as an authorised person, director or relevant business representative.

Next, provide information describing what your business sells.

Industry

Select the industry that most closely matches your products or services.

Stripe may provide categories such as:

• Retail
• Digital products
• Food and drink
• Professional services
• Personal services
• Transportation

Choose the closest match for your business.

Website

Enter your Dash to Cart storefront URL or other eligible business website.

Product description

Provide a short description of what your business sells.

Stripe recommends describing:

• The products or services you sell
• How customers learn about your business
• How customers are charged

Select Continue.

Stripe will request information that may appear on customer bank or card statements, invoices and receipts.

Statement descriptor

• Enter a recognisable name customers can associate with your business.
• This helps customers identify charges from your store and may reduce confusion or payment disputes.
• Stripe will display the character requirements on the page.

Shortened descriptor

You may also be able to enter a shorter version of your statement descriptor.

Customer support phone number

• Enter the phone number customers can use if they need assistance.
• You may also choose whether to show this number on receipts and invoices.

Select Continue.

• Stripe will ask for a bank account where your store payouts should be sent.
• Enter or confirm the required bank account information.
• Before continuing, check that the account details are correct.

During onboarding, Stripe may present additional services or settings.

Examples shown during the onboarding process include:

Fraud protection

• Stripe may offer different fraud-protection options.
• Review the available options and choose the level suitable for your business.

Climate contributions

Stripe may offer an optional contribution programme that allows businesses to contribute a percentage of revenue towards climate initiatives.

You can participate or select No thanks.

Tax calculation

Stripe may also offer tax-monitoring or calculation services.

You may be asked to choose your primary product type, such as:

• Digital goods
• Services
• Physical goods

You can choose whether to enable the service or continue without it.

Good to know: Some Stripe services may carry additional charges. Review the information shown by Stripe before enabling optional services.

Before submitting your application, Stripe will display a Review and submit page.

Check the information carefully, including:

• Business type
• Business information
• Public customer information
• Personal details
• Payout details
• Fraud-protection settings
• Tax settings
• Other optional services

Use Edit beside any section that needs to be corrected.

When everything is accurate, submit the information to Stripe.

After your information has been submitted, Stripe will confirm that your account has been onboarded.

Stripe may review the information before completing verification.

You can then return to Dash to Cart.

From your Dash to Cart store dashboard, go to:

• Settings → Payment
• Under Stripe Connection, your connected Stripe account should appear with an Active status once the connection is successful.
• You can select Review Connection Information if you need to review the connected account.

After you connect Stripe, scroll to Payment Methods.

Dash to Cart lets you choose which supported payment methods customers can use during checkout.

Available methods may vary depending on your Stripe account, country and eligibility.

Use the toggle beside each available payment method to enable or disable it.

Examples may include:

• Card
• Apple Pay
• Google Pay
• GrabPay
• Link
• Other supported regional payment methods

Your store is now connected to Stripe and ready for payment configuration.

After creating your store and connecting Stripe, continue setting up the rest of your store before you begin selling.

Recommended next steps:

1. Complete your General store settings.
2. Customise your Storefront.
3. Configure Shipping & Pickup.
4. Set up Tax Collection, if required.
5. Add your first Product.
6. Review your payment methods.
7. Visit your storefront before publishing or promoting it.

Stripe onboarding may look different for each merchant

Stripe determines which verification questions and onboarding steps are required. Your screens may differ depending on your country, business structure, account history and regulatory requirements.

Do not use another person's information

The information entered during Stripe onboarding should belong to the appropriate business owner, authorised representative or responsible individual.

Some Stripe features are optional

Services such as additional fraud protection, climate contributions and tax tools may be optional. Review Stripe's information and any applicable charges before enabling them.

Payment methods vary by merchant

Not every Stripe payment method will necessarily be available to every Dash to Cart merchant. Availability can depend on factors such as country, currency and Stripe eligibility.

Check your Stripe status before accepting orders

In Dash to Cart, go to Settings → Payment and confirm that your Stripe connection displays Active.